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Assess, Adapt, Apply: A3-Approach to Navigate the Writing Center Landscape in the Age of AI

As Generative AI (GAI) chatbots become increasingly prevalent in academia, research, and writing, Writing Centers face the challenge of adapting to this technological shift. GAI chatbots are powerful tools capable of generating large volumes of text on various topics, assisting with revision and editing tasks, and providing round-the-clock accessibility. These capabilities pose significant competition for Writing Center consultants and professionals, potentially leading to feelings of insecurity and demoralization. Whether the number of consultations in your Writing Centers has begun to decline or not yet, it is time to act. This chapter explores how Writing Centers can address these challenges by adopting the A3 approach: Assess, Adapt, and Apply. This methodology not only helps restore a healthy Writing Center environment but also enhances assessment practices, thereby increasing the center’s value and resilience.

Published in Impact of Emergent Technologies on Writing Centers and Pedagogy.

Elena Kallestinova
Written by
Elena Kallestinova

Elena Kallestinova is Director of the Writing and Communication Center at MIT and teaches Writing, Rhetoric, and Professional Communication classes. She came to MIT after working for twelve years at Yale University, where she founded and expanded the Graduate Writing Center and served as Assistant Dean for Writing and Communication in the Graduate School of Arts and Sciences. She has trained, taught, and mentored diverse student populations for more than twenty years and is currently on the Board of Directors of the Consortium on Graduate Communication. With a Ph.D. in Linguistics and an M.A. in TESOL from the University of Iowa and an M.A./B.A. in Computational Linguistics from Moscow State Linguistic University, Elena has significant experience working with international and multilingual students and scholars. She seeks to promote written and oral communication programming to the MIT academic community.

Elena Kallestinova Written by Elena Kallestinova