- Appointments are scheduled only online.
- The WCC@MIT works with anyone currently associated with MIT–that includes MIT undergraduate students, MIT graduate students, MIT post-docs, MIT faculty, staff, spouses, visiting scholars and scientists.
- Register only 1 email address. If you have an MIT email address, please register that one. Registering more than 1 email address will result in loss of appointment-making privileges.
- When you register, please fill out all the information requested.
- Instructions for making appointments are on the online scheduler itself.
- To make an appointment, click on “Make an Appointment.”
- Check the online scheduler to get the latest updates on which appointments are available.
- It is very advisable to make your appointments as early as possible since our appointments are often all filled a week or two in advance. If it turns out you do not need an appointment, simply go to the scheduler and cancel it.
- Consultations begin on the hour and last up to fifty (50) minutes (e.g., an appointment starts at 1:00 p.m. and ends at 1:50 p.m.).
- There is a one-appointment per week limit in order to provide advice to as many clients as possible. If you are facing a looming deadline and if there are appointment slots available, you may ask the WCC lecturer with whom you are working to set up a 2nd appointment for you for that week. During our busiest times, however, undergraduates, graduate students, post-docs and faculty have priority. During our busiest times, a 2nd appointment may not be possible for anyone.
- You may consult the WCC at anytime. Before you have written anything (e.g., to discuss the implications of the assignment, to brainstorm ideas), in the midst of writing your first draft, after the first draft is finished, after you have received a corrected document back from your professor.
- If you are working on a document, please bring 3 things with you to your appointment: (1) your assignment, (2) a hard copy of your work (it is difficult for us to work with you if you only have your laptop and no hard copy), (3) and your goals for the consultation and/or the issues you wish to discuss with us. If you haven’t written anything yet, please bring the assignment and your goals.
- Think ahead of time about what concerns you have about your document or assignment.
There is an online Wait List on the Center’s online scheduler. There are two situations in which the Center’s online Wait List can help.
If no time slot is available (everything is booked) and you wish to make an appointment:
- On the scheduler, click on the clock in the upper left-hand corner of the day you wish to be added to the Wait List.
- Add your name to the Wait List for either any open appointment or for a specific date or time or WCC lecturer.
- The online scheduler will notify you via email or text the moment there is a cancellation and a time slot becomes available.
- If you are able to schedule your first appointment of the week, immediately go to the scheduler to book the appointment.
- If you are unable to schedule an appointment because you have already reached your one-appointment-per-week limit, your name will still be on the Wait List and, if no one takes that appointment slot, you might be able to be a drop-in client. Check the scheduler prior to heading for the WCC to see that no one else has scheduled the appointment.
If a time slot is available (you would like to be a drop-in client):
- Add your name to the Wait List for a specific date or time.
- The online scheduler will record the time which you signed up on the Wait List.
- Check the online schedule just before coming to the Center to verify that the slot is still available.
- If more than one person arrives as a drop-in client, the individual with the earliest time on the Wait List will receive the appointment time.
- If someone arrives later with an earlier time stamp, the individual who has already begun his/her appointment will continue with the session.
To use the Wait List on the online scheduler
- Find the clock in the upper left hand corner of each day’s block; it is located beside the date and day.
- Click on the clock.
- Fill out the form when the pop-up window appears.
- Click “Add to the Waiting List.”
- Please do not phone and ask if there are any openings; the online scheduler will have the most up-to-date information about openings because our lecturers will be busy working with clients and will not be monitoring the scheduler every minute of the day.
- Drop-In: If you have already reached the appointment limit for a week but need to consult with the Center again during that week, you may be a drop-in client no more than three times a week and never more than twice in one day. The reason for the limit on drop-in visits is twofold: (1) as with the appointment limit, we want to be available to help as many different clients as possible who want advice and (2) more than three consultations a week almost invariably leads to editing–and teaching, not editing, is our mission.
- There is no guarantee that a drop-in client will actually meet with one of the Center’s lecturers. It completely depends on whether or not there is an available slot or if someone is a no-show. Also be aware that at times the Center’s lecturers have other tasks to perform, so a lecturer who is not working with a client might still not be free to work with you.
- If you see an open slot on the scheduler a few minutes before the hour, that should be a good time to try to be a drop-in client. Be sure to refresh the scheduler before you come to the Center because someone else may have made an appointment for that slot. If there are no available slots, you may come to the Center at 5 minutes after the hour (e.g., at 10:05 a.m., at 11:05 a.m., at 2:05 p.m). If the scheduled appointment client has not shown up by 10 minutes after the hour, you will have at least the next 20 minutes of that appointment slot. If the appointment client doesn’t appear by 30 minutes past the hour, you can have the rest of the appointment.
Policies: Late Arrivals, Cancellations and No-Shows
Late Arrivals: If you are more than 10 minutes late, you may lose the next 20 minutes to a drop-in client who arrived before you. If you are more than 30 minutes late, all of your appointment slot may be given away to the drop-in client.
Cancellations: To cancel an appointment, please go to the online scheduler and cancel your appointment as soon as you can (so that someone has a chance to use that appointment slot). You must cancel, however, at least 15 minutes ahead of time. Please do not email or call the WCC and say you want to cancel; you must cancel your appointment on the online scheduler.
No Shows: If you miss an appointment without canceling in advance (i.e., if you are a “no show”), your appointment-making privileges will be automatically rescinded and will not be reactivated until you email the WCC’s director at <firstname.lastname@example.org>. Also, any pre-existing appointments you have during the next two weeks will be cancelled automatically.
If you are a no-show a second time, you will not be allowed to make another appointment for a month and any pre-existing appointments will be cancelled for that the rest of the semester or for two months (whichever is longer). This policy exists to prevent appointment slots from “going to waste” when other clients need them.